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Senior Revenue Analyst, Cars - Hybrid

Employer
Booking.com
Location
Manchester/Homeworking
Salary
Competitive salary
Closing date
31 Oct 2024

Job Details

Job Description

Senior Revenue Analyst, Cars 

About the role: 

Booking.com is the world's largest car rental platform featuring car rental in more than 60'000 locations in 160 countries. Our product is available to our global customer base via desktop, mobile and app and under 2 consumer brands: Booking.com and Rentalcars.com, our dedicated car rental platform. In addition to our consumer brands we also power the car rental business for our many affiliate partners including some of the world's leading airlines and online travel agencies.

This role implements the Revenue Management strategy and is a key contact point/interface into Supplier Management and Product & Engineering, and there will be a need to influence on the same role or higher across multiple departments. The accountability is: Gross Margin delivery of ~£60m with encouraged delivery of £300k / >0.5% incremental margin through pricing optimisation. The main metrics will be Gross Margin, Volume and Conversion Rate measured as Margin per Seed.

Purpose: 

  • To use price experimentation tools that deliver optimal volume and margin targets for a designated area of responsibility.
  • Work with Analytics and Data Science to improve inputs and ideas into our Machine Learning pricing  model. 
  • To provide explanations into the Machine Learning model’s behaviour and challenge possible impacts to our targets.
  • Work closely with Supply Management to ensure commercial supplier strategies are achieved through our pricing tools.

Tasks and Responsibilities

Strategy & Planning 

  • Provide feedback and analysis into budgets and targets while tracking performance and advancing risks.
  • To become a guide in their designated destinations and provide key input into the Market/Source strategies of those destinations.
  • Input into Quarterly Performance Reviews to make sure initiatives are clearly articulated and confidence levels realistic.
  • To deliver assigned key objectives and support / lead (where required) on longer term department projects.
  • Liaise with Supplier Management to ensure actions at supplier/destination level are factored into the RM process and maintain a constant communication flow to ensure both parties are well informed of decisions that may impact a destination’s performance.

Delivering the Numbers

  • Monitoring of trading performance and execution of corrective action to achieve the desired balance of volume, margin and quality. 
  • Use of Competitor data to supervise competitor product/price/promo offering ensuring we have attractive products that meet customer needs.
  • Liaise with SM to ensure we have fair and driven products, prices and promotions.

Internal Relationships

  • Partner with the Data Science and Analytics teams to work on experiment hypotheses and ideas to improve processes and reporting.
  • Ensure Product development requirements are specified to ensure RM priorities are built into appropriate roadmaps.
  • Liaise with Competitor Data Manager to ensure Competitor Data is accurate and advance any concerns or inaccuracies that arise.
  • Provides support and analysis on trading to the wider RM team.

Innovation

  • Adopt and support a culture of continuous improvement in analytical capabilities, processes, ways of working, tools and technology.

Compliance

  • Implements all pricing actions to ensure compliance with relevant regulations, standards and directives from regulatory agencies, governmental bodies, and third parties.

Teamwork and personal development

  • Work as part of a team to deliver objectives and act as a role model for ethics, behaviours and what we value. 
  • Take ownership for own development with preparation for 121s and PDPs and participation in courses that support development needs.
  • Ability to train and develop new starters in the team and represent RM values and practices across all departments.

 

Requirements for this role: 

  • trong commercial awareness & revenue management experience.
  • Tenacity to work in a deadline-driven, fast-paced online environment.
  • Confident and analytical approach to problem solving and decision making.
  • Ability to communicate expertly and professionally with internal teams and departments.
  • Ability to work optimally as part of a team as well as work independently.
  • Self-motivated with a positive outlook and an enthusiastic approach to work.
  • Effective organisation and time management skills.
  • Knowledge of the travel industry or car hire is advantageous.
  • SQL skills desirable.

B.Offered

Booking.com’s total rewards philosophy is not only about compensation but also about benefits. Our rewards are aimed at making it easier for you to experience all that life has to offer — all the messy, beautiful, and joyful bits — on your terms. So you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:

  • A great, brand new office to in the heart of Manchester
  • 25 days’ paid holiday plus bank holidays 
  • On-site meals, coffee, and snacks, including healthy and vegan options, daily
  • Health & well-being benefits such as mental health support, access to health insurance, etc.
  • Employer contribution pension 
  • Industry-leading parental leave and adoption leave 
  • From day one of your employment with us, we offer 22 weeks’ fully paid leave for all new parents, regardless of gender or the way you become a parent
  • Great discounts on accommodation, car rentals and other group benefits 
  • Carer’s leave. 10 days’ fully paid leave per year for colleagues who are caring for ill family members.
  • Hybrid Working (UK): We believe in office attendance at least 40% of your time whilst empowering you with the flexibility to plan where to do your best work, as well as up to 20 days per year to Work from Abroad* (subject to terms and conditions)

 

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

 

Pre-Employment Screening:

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Company

Booking.com is the planet’s #1 accommodation site. Our humble, talented staff of over 10,000 drives us forward every day. We love travel, and we work hard every day to make it easier to book great accommodations in more than 200 destinations.

Since its foundation in 1996, Booking.com has been one of the travel sector’s best-kept secrets. Today we’ve got some serious numbers to our name: with over a billion guest nights booked and counting, 950,000 room nights booked every 24 hours, 42 languages available and 21 million bookable rooms. We attribute our success to never losing sight of our customer’s needs and remaining true to our mission: to help leisure and business travellers, whatever their budgets, easily discover, book, and enjoy the world’s best places to stay.

At Booking.com, the customer is at the center of everything we do. We aim to produce the best possible customer experience, with the greatest selection of accommodation options, the smoothest, most intuitive process, and the greatest customer service. Our customer service team goes above and beyond to make our customers experience the delight of right.

We WOW our customers with our top notch personal service in more than 40 languages and we are always looking for new faces to join our team. If you are a born problem-solver with smart and fast solutions in the heat of the moment and you have a passion for friendly service, come help us provide the best in class service to every customer and accommodation involved in the Booking.com experience.

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