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Technology Resilience Assistant Manager

Lloyds Banking Group
Leeds, United Kingdom
Closing date
27 May 2024

Job Details

End Date
Sunday 26 May 2024

Salary Range
£42,120 - £46,800

We support flexible working - click here for more information on flexible working options

Flexible Working Options
Hybrid Working, Job Share

Job Description Summary

Job Description

SALARY: £42,120- 46,800 per annum

LOCATION: Leeds or Manchester

HOURS: Full-time - 35 hours per week

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at either our Leeds or Manchester. Please note, you will have to commute to these offices and we will not be able to consider applications wanting to work fully remote or from other offices/locations at this time.


You'll work collaboratively across our technology teams to deliver technology resilience assessments across our Important Business Services, driving data analysis and insights to inform the prioritisation of resilience remediation and improvement opportunities. This is an outstanding opportunity to shape the future target-state of our technology within the Group. You’ll act as a trusted advisor to stakeholders at all levels across the organisation.

About the role (duties and responsibilities):
  • Accountable for supporting proactive resilience assessments of LBG’s most critical technology services, identifying gaps, ensuring remediation plans are in place and reporting against progress of remediation.
  • Supporting resilience coaching and education for technology teams.
  • Building and maintaining strong and influential relationships with technology, business, and risk teams to embed a resilience culture and mindset.
  • Supporting the maintenance of key resilience standards, documentation and risk management activities.
  • Informing the development of resilience dashboards and insights, taking into account feedback from our internal ‘customers’ across technology and the business.


We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.


Diversity of thought is important to how the team operates, and we would therefore be interested in applications from a range of backgrounds. To succeed in this role, candidates will be able to demonstrate the following capabilities:
  • Good understanding of technology service operations and / or resilience.
  • Curious self-starter, with a strong desire to learn from other colleagues and external stimuli
  • Proficiency in articulating and confidently communicating ideas.
  • Problem solving, being quick to understand what needs doing and find the right way to get it done

You'll be working in an exciting area of the Group, surrounded by dynamic people who will help you develop.


Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:
  • A generous pension contribution of up to 15%
  • An annual bonus award, subject to Group performance
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 28 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.


We’re creating an organisation that attracts, retains and develops the best talent in the industry, and one that openly embraces diversity too. But more than that – we want to be a great place to work. We invest in our people, offering the best training and coaching, and by encouraging them to contribute to our leading corporate and social responsibility practices. We offer flexible working hours and days, under our Work Options scheme. This means that you can have a challenging and rewarding career, and still have an ideal work/life balance.

Flexible working is at the heart of our strategy. We’re re-imagining where, when, and how our people work, with new approaches designed to meet the ever-changing needs of customers and colleagues. These include increasing our use of remote-working tools and technology, as well as placing less reliance on a 9-to-5 mindset. For many of our office-based colleagues, we work in hybrid ways which involves spending at least two days per week or 40% of their time at one of our office sites.

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