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Support Worker

Redbridge, London (Greater)
£25,369 per annum (Full Time) / £20,569 per annum (Part Time)
Closing date
17 Jun 2024

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Job Details

Title: Support Worker x2

Contract Type: Permanent

Hours of Work: Full Time (37 hours per week) & Part Time (30 hours per week)
Persona: Site Based
Location: Redbridge, London
Salary: £25,369 per annum (Full Time) / £20,569 per annum (Part Time)


LQL Role Profile - Support Worker.pdf


Closing date for applications: 17th June 2024 at 11:59pm


**Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated

Care to work in a place where 78% of our staff told us it’s a great place to work and 92% said their manager treats them with respect? (GPTW survey 2022)  


We are currently seeking two Support Workers to join our Topaz Court team.


Topaz Court is a supported living scheme (8 self-contained flats) supporting adults with medium to high mental health support needs to build the skills to move on independently. This is a 24-hour service with sleep-in shifts. It is a move on service and so service users are to be supported with the process.


At L&Q Living, we believe that being a caring person who shares our values and likes helping others  is far more important than experience. Some of our best support workers have come straight from college, university or from other sectors such as customer service. If you possess the right attitude and values, we will provide the necessary training.


We follow the ethos of Positive Behaviour Support, engaging individuals in active support and focussing on community participation. You will support individuals to access meaningful activities in the community and on site, work with families and professionals and support opportunities to promote daily independence and wellbeing. You will also provide emotional support to service users.


As a requirement of the role you will be working on a rota basis including weekends and sleep-ins.


No previous experience is required. We will support you with a comprehensive induction and provide ongoing training and development.


As the ideal candidate you will be someone who shares our values: 


People - We care about the happiness and wellbeing of our customers and employees

Passion - We approach everything with energy, determination and enthusiasm.

Inclusion - We draw strength from our differences and work collaboratively.

Responsibility - We own problems and deliver effective, lasting solutions. 

Impact - We measure what we do by the difference we make. 


 Why work for L&Q Living?

  • We are committed to paying our staff the Real Living Wage.
  • Free training up to diploma level 5
  • We offer excellent benefits including 21 days annual leave, pension scheme and non-contributory life assurance, season ticket loan, employee discount scheme and a health and wellbeing program.
  • You will have access to our spot bonus scheme for demonstrating how you embed our values. If you go way and beyond, we will reward you with a spot bonus of up to £1000.
  • The opportunity to grow your career with us or other departments within our business  


If you are interested in this role and share our values, then apply without delay!


For this post the successful candidate will need to apply for an Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team. Further information about the Disclosure scheme can be found at 

At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q.  More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.

We are recognised externally for our commitment to inclusion.  We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.


We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

Today that passion about the importance of housing, and our not-for-profit ethos, gives us our social purpose. All our resources and all our energy are channelled towards providing better housing at a lower cost than can be provided in the private sector – and building more of it. We provide greater security of tenure and services people can rely on.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

It’s important our 3,000-strong workforce reflects the residents we serve. We have been named one of Britain’s top LGBT+ employers and one of the best workplaces for women and wellbeing.

We strongly believe that diversity and inclusion are critical to our success as an organisation. We’ll continue to stand for that and be committed to it for the long haul. 

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