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People Business Partner (Recruitment) 1-year FTC - hybrid

Financial Services Compensation Scheme
London (Central), London (Greater)
£54,000-£60,000 per annum.
Closing date
23 Jun 2024

Job Details

The Vacancy

People Business Partner (Recruitment) 1 year Fixed term contract 

Salary: £54,000-£60,000 per annum. 

We also offer 26 days of annual leave, 9%+  pension contributions, private medical and dental insurance and 6 months paid maternity/paternity/shared parental leave.

Location: Aldgate East, London. We are a hybrid workforce and spend 40% of our time in the office.

Job summary

The People Business Partner will work closely with their assigned teams, managers, and key stakeholders to help build organisation and people capability by diagnosing people priorities, creating people plans and supporting the implementation of organisation wide people strategy/approaches. They will act as a HR generalist providing hands-on and strategic input, insight, and advice on all people-related issues and will be the organisation’s lead for the delivery of an effective resourcing process for all roles.

As the lead for recruitment the role holder will focus on process improvement, performance management, ensuring metrics are tracked, targets are achieved, and the business receives the level of support required to recruit high quality candidates. They will be the People Team’s subject matter expert in recruitment.



The role holder will be required to develop and maintain positive relationships with the wider business as the role will span all business areas, and to work collaboratively, as a team player, with the rest of the People team.

Reports to the People and Inclusion Manager. This role is an individual contributor responsible for the deliverables listed below, the role does not have accountability for managing others.


The role holder will have regular (daily) contact with the Managed recruitment provider/s, and as such will be required to develop and maintain a positive relationship. The role holder will also have regular contact with candidates and provide a positive experience for all candidates regardless of if they are successful in securing a role at FSCS. They will also be required to liaise with the provider of salary benchmarking services.

Key responsibilities

Resourcing – lead responsibility for the resourcing process for all roles within FSCS

  • Drive the performance and productivity of the managed provider/s to ensure they deliver a positive and cost-efficient candidate experience and ensure it is promoting the values, the position on EDI and unique culture of FSCS in the best way possible.
  • Ensure all hiring managers are aware of the FSCS recruitment process, are clear about their responsibilities and have the tools and capability to carry these out.
  • Act as the ATS (Cascade) super user for the team and ensure it is fully utilised by all parties responsible for uploading data to ensure the candidate journey is managed effectively and the business has accurate data.
  • Work effectively with rest of the People team to ensure that all processes and hand-off points are seamless.
  • Provide regular data, insights, and recommendations to the business (at the frequency agreed) to continually improve the way FSCS recruits - action decisions.
  • Administration of all people changes ie. Promotions, movers and leavers
  • Administration of all offer letters and contracts and managing the compliance (background checks) or all new starters
  • Ensure that all resourcing activity, roles, and candidates are effectively logged and tracked on the recruitment module, that all core processes are followed, and that required documentation is produced and processed via the joiners, movers, leavers process.
  • Manage the exit interview process to gain insight and drive positive change.

Business Partnering – as a member of the People team responsible for helping build organisational capability and implementing organisation wide people strategy/approaches.

  • Educate, coach, and partner managers on all aspects of people management within FSCS and ensure they have the tools and capability to carry out their responsibilities.
  • Provide timely information and/or advice to all employees on HR issues across the full employee lifecycle in line with FSCS policy and process.
  • Advising the wider business on employment law and best practice and outlining people and commercial implications of decisions.
  • Ensure all people processes are fit for purpose - clear, accessible, and understood.
  • Actively participate in the continual development of HR strategy and programs.
  • Collaborate with the wider People team to champion and accelerate a culture of excellence in people practices.
  • Analyse, interpret various types of employee data to support decision making and to provide solutions to their client group.
  • Keep accurate records of all issues and manage all data and records on the HRIS.
  • Undertake specific HR improvement projects as required by the business.

Person Specification

  • Educated to degree level or equivalent, and CIPD qualified or working towards the qualification.
  • High integrity and discretion.
  • Proven track record as a business partner – able to demonstrate a deep understanding of the organisations they have worked within, their strategies, customers and the people challenge they faced.
  • Ability to evidence a level of knowledge and skill in all aspects of the employee lifecycle.
  • Ability to influence, challenge, and build relationships with people at all levels.
  • Ability to listen and question to understand the issues.
  • Skilled in coaching and providing feedback to key stakeholders to help improve business results.
  • Experienced in analysing and using data, metrics, and evidence to inform and drive decision making and change.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. 

About Us

For the past 21 years, FSCS has been getting customers of failed authorised financial services firms back on track.

Our strength is in our numbers. Since 2001, we have helped 6.5m customers and paid back £26bn in compensation. Over the years we have continually strived to be better, faster, and more empathetic to our customers’ needs in an ever more complex financial world. Our people have worked together to make sure we can offer protection and reassurance every step of the way, even during the toughest of times over the last two years. FSCS is an organisation that makes a difference, and in which our people truly make a difference.

We have grown from modest beginnings in 2001 to helping customers during historic events such as the 2008 banking crisis and supporting vulnerable customers during the pandemic. As a result of this success, FSCS has become increasingly respected, insightful, and influential in the regulatory eco-system. It is an exciting time in our journey as we now have an opportunity to play a bigger role in breaking the cycle of rising consumer harm and costs; by being part of a system that is about prevention rather than cure.


The Financial Services Compensation Scheme (FSCS) helps people get back on track by protecting them when authorised financial services firms fail. We’re independent and cover all regulated financial services in the UK. Since our launch in 2001 we’ve come to the aid of millions of people and paid out billions in compensation.

View our Top Employer profile


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