Ageas Insurance Ltd

Making insurance easy and straightforward for our customers is what Ageas is all about. We’re one of the largest car and home insurers in the UK and part of an international group, which is headquartered in Brussels. We employee 2200 people in the UK of which 55% are females. We were awarded Personal Lines Insurer of the Year at the British Insurance Awards 2021 and hold the Top Employer award.

Making a difference to people’s lives

It takes a great team to build a great company. And that takes great people. We’re always looking for outstanding people to join us and we recruit at all levels. There are so many opportunities to go further at Ageas. And we’re completely committed to helping all our team learn and grow as professionals and as people.

We’re looking for people with drive and enthusiasm – from apprentices to senior leaders – who share our values and want to make a difference. If this sounds like your kind of company, take a look at the current opportunities on our careers page. You can also find out more about working with us by clicking the links below.

Ageas | EveryOne – Diversity, Inclusion and careers – Ageas

Our Values have never been more alive

Four simple words represent the Ageas brand experience: Care, Share, Deliver, and Dare and we hold ourselves accountable to these values.

We CARE by respecting and helping those around us, whilst staying true to who we are. That means listening and embracing different opinions, putting ourselves in other’s shoes, and building trust by doing the right things every time for our stakeholders.

We SHARE by learning, inspiring and sharing what we know and experience, in a culture that thrives on the concept of continuous learning. We believe in the importance of setting an example through our actions, but also on the benefit of working as a team.

We DELIVER on our promises and we make things happen by staying focused on our priorities and keeping things simple. In everything we do we strive for excellence, aiming to be the best at what matters most to our stakeholders, and holding ourselves fully accountable.

We DARE by pushing boundaries and by daring to take a chance. We learn from our experiences and remain inquisitive about what we can do differently. We create new ideas and push ourselves beyond what we know today towards what we should know tomorrow.

Flexing your working life, your way

We offer hybrid working, with colleagues typically spending one day a week in the office and the rest of the week working from home (we also offer some roles that are 100% remote).  We’re also happy to combine this with part-time and other flexible work patterns. We also guarantee an interview for anyone with a disability who meets the minimum requirements for a role. Our approach to flexible working – YouTube

Katie Davies, Head of Underwriting Services at Ageas UK talks about the mixture of flexible working arrangements in her team.  Ageas | Flexible Working – Social Snippet 1 on Vimeo

Diversity and Inclusion –

We want to have great people everywhere in our business. We work hard at creating a supportive, inclusive and safe environment where everyone can bring 100% of themselves to work every day.

We encourage anyone regardless of age, disability, gender identity, marriage and civil partnership status, pregnancy and maternity status, ethnicity, religion or belief, sex and sexual orientation to apply and join a great company.  We also guarantee an interview for anyone with a disability who meets the minimum requirements for a role.

Read more about our commitment to D&I here: Ageas | EveryOne – Diversity, Inclusion and Careers – Ageas

Colleague Resource Groups

Our four colleague resource groups are open to anyone to join.  They are run by people at Ageas who feel passionately about inclusion in general and specifically the colleague resource group they are part of.  Our colleague resource groups are Ageas Equal (gender), enABLE (disability), Ethnicity and LGBT+.  They do great work on raising awareness of important topics and support the business in achieving their D&I initiatives.

Perks and Benefits

We believe our people work best when they are able to achieve balance between work and other aspects of life. That’s why we are committed to developing a culture and working environment that promote the benefits and wellbeing of all our employees.

We want to support you and encourage you to fulfil your potential through:

  • Annual leave: We offer up to 27 days holiday plus bank holidays (dependent on work level), with the option to buy up to 10 days holiday a year and to sell up to 5 days.
  • Pension scheme: new starters are automatically enrolled, offers an employer contribution 6% if a minimum of 3% contributed by employee.
  • Flexible working, including flexibility around location and working hours.
  • Flexible benefits package: Options include:
  • Discounted private medical and dental care
  • Offers on the latest technology
  • Discounted gym memberships
  • Health screening
  • Preferred rates on loans and investments
  • The Bike to Work scheme
  • The ability to buy and sell annual leave
  • Discounts through a wide range of retailers through our partner Perkz.com

VIP Awards and Ageas Stars

It’s really important to us that our people get the recognition they deserve. The VIP Awards is an employee recognition scheme across the business. VIP stands for ‘Values in Practice’ and is designed to recognise and celebrate employees who are role models of one or more of our Values.

The VIP Awards scheme is designed to complement the annual Ageas Stars Awards by giving our employees more frequent and local recognition.

Careers – Ageas

Awards and Partnerships

We won Personal Lines Insurer of the Year at the British Insurance Awards 2021 and achieved The Institute of Customer Service’s coveted Service Mark Accreditation. We achieved Top Employer status in 2022.

We demonstrate our commitment to Diversity and Inclusion by being signatories to the Government’s Women in Finance Charter and the Race at Work Charter. We’re also a Stonewall Diversity Champion, Disability Confident employer and members of the Business Disability Forum.

Case Study:

Liz Harris – Technical Claims Negotiator

Liz Harris Aegas

I work in Technical Claims.  It’s a varied and challenging role.  I was never going to be the type of mum to put my career on hold.  I’ve worked very hard to get to where I am and my desire to continue to improve is very strong in me.

In April 2009 I graduated back to work, starting on 2 days, then 3, then 4, then full time.  After having my second child in 2013, I returned on 4 x 8 hour days and 3 hours on a Friday.  I was also one of the first people in Ageas to start working from home for a couple of days a week – after my second child – I increased this to 3 days a week.  This balance has worked for me well.

My organisational skills have had to improve significantly, which is my coping mechanism for the sheer volume of juggling.  I think this has also improved my effectiveness and planning at work.

Parenting teaches you more than you can ever imagine.  Whilst it is still important to me to support my girls with their later education, I now feel I want to focus on myself more.

 

Helen Tompkins – Claims Continuous Improvement ConsultantHelen Tompkin Aegas

I have worked for Ageas for over 10 years in a full-time role, where I also had flexible working hours, meaning core hours were 9am-3pm, but you can work between 7am to 7pm.

After having my first child, I was seeking to have more time at home helping my little one grow, but also didn’t want to give up a job I enjoyed, and though I had this flexibility, I didn’t want a few hours here and there, I wanted a day, where I could really make the most of the time with my little one. I put in a request for flexible working and had a discussion with my line manager about how I saw doing my job in less days. They were really supportive and onboard, recognising the skills and knowledge I had was worth retaining even if on reduced hours. The request was accepted!

I work 3 and half days a week but retain my full time flexible working core hours of 9am-3pm.  Though life is busy, this means I can finish work early, do things like the food shop, or cleaning, so when I get my day with the little one, it is quality time we have together in the park playing or exploring new places or going to toddler groups. As he grows older, and school comes into play, I feel confident I can have a discussion with my line manager and review my working hours, which will work for our family, but also ensure I can deliver in my role.

 

Danielle Greene – Pricing Data ManagerDanielle Greene Aegas

I have been with Ageas for 18 years and during this time I have had 2 children, who are now aged 8 & 6.

I work within Underwriting where I manage a team of 5 data Analysts.  I work full time, Monday – Friday.

After lockdown, we decided to use a childminder to drop the children to school 3 days a week, this was to accommodate working back in the office and on these days, it meant that I could finish a little earlier to accommodate the kids’ clubs – swimming, dancing, cubs.  My usual working pattern is Monday, Tuesday, Thursday 8-4 and Wednesday – Friday 9-5.

We are very lucky; my husband finishes his job at 2 which means he can pick the children up from school.  Of course, as you can expect, we can have the best intentions of sticking to this routine but there is always something unexpected or something else we must plan for, appointments, parents evening, assemblies.  There are days when I must pick the children up from school because my husband is working away, the department I work in are very flexible, I am able to pick the children up and then work later in the evening.

I have the flexibility to move meetings to accommodate my working schedule. When working from home, I try and not book any meetings between 3:30 & 3:45 as this is the time when the children come home from school, and they always want to tell me about their day.

My job role also requires me to be flexible, as I may need to travel to another office or into London for conferences or meetings, although this is not too often and is very well planned so I am able to organise childcare if needed. There are also times when I do work late because I have a deadline to hit or I do work over the weekend to support my team, who are working out of hours, but then I may need to finish earlier one day because I have parents evening to attend.

I do believe flexibility works both ways and Ageas are very supportive to working parents.

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