Best in the business. Powered by pride. Stronger together. We’re the UK’s largest retailer of carpets, flooring and beds, and our work is only just beginning. Since moving to private ownership, the shackles are off, and the sky is the limit…


We’ve had significant investment and our digital journey is on fast forward.  We’re well on with our transformation and we’re continuing to innovate but we won’t stop there…

Looking for a new place to work? Join us on our mission to bring customers’ dreams to life, and in return we’ll give you the support and training you need to become the very best at what you do.

Passionate about creating beautiful homes? Obsessive about elevating the customer experience? We’d be proud to have you as one of us.

The two most important things to us are our Customers and our Colleagues (that’s what we call our employees); these are what have made us the market leader in what we do. If you are passionate, friendly and put the customer at the heart of everything you do you’ll fit right in.

Company Overview

We’re all about making a difference; transforming floors. Our aim is to deliver excellent customer service by making it easy for our customers to transform their homes.

Our commitment to our customers and our colleagues is central to everything we do. We employ over 2,000 people across our organisation, who work hard to deliver excellent customer service and to make it easier for customers to transform their homes. Our ranges of carpets, laminate flooring, vinyl flooring, luxury vinyl tiles and wood flooring are constantly expanding in line with customers’ needs.

Why work with us

Everything you want from a retail career and more can be found with us.

We’re interested in you. Not just what you can bring to us now but what we can help you achieve in the future. Fast forward to being best in the business. We have roles where no experience is necessary; we take your natural curiosity and bubbly personality and with our induction training transform you into an expert team member.   If you are already an expert in something like marketing, buying or IT, we have development opportunities that will help you stretch even further. Simply put, we want everyone to reach their full potential and one of the things that our colleagues like the most about working at Carpetright is the opportunity to progress.

Our colleagues also value a sense of community, they like working with their teams (in most of our stores, the team sizes are actually quite small, so you get to know everyone really well), and they like what we achieve together. Alongside what we do everyday for our customers, our teams also take part in activities to support our charity partner, Mind.


Retail is changing, and so are we. We want to reflect the communities we work in and are excited by diverse backgrounds and experiences. We think a wide variety should not be just for our choices of carpets!

From flexible working hours to job sharing, we want to ensure we continue to create an agile workforce. We already have many of our employees on flexible working patterns, with options such as part time working, or working at the weekend and having 2 days off during the week (if full time work is important to you). We’ve recently introduced a new Customer Advisor role that covers our key times of trading and works well for people seeking flexibility for other commitments like the school run or other caring responsibilities.

We care about being a supportive place to work and we’re proud that all our colleagues earn at least National Living Wage, regardless of their age. We’re also out performing the retail sector when it comes to the gender pay gap.  We’re not resting on our laurels though; it remains high on our agenda to keep closing the gap.

There are oodles of opportunities to succeed and thrive at Carpetright; whether you’re a store colleague, a manager, a buyer, or part of the marketing team, there’s always a new idea just waiting to be developed by a talented member of staff. It’s the people that make Carpetright and everyone’s welcome here!


Case Studies


Meet Kelly, who works as a Customer Advisor at our Farnborough store and has worked with us for over 25 years!

Kelly - member of staffShe told us “I first started working part time as I had small children and have worked my way up to working full time as they got older. I enjoy working at Carpetright because I’ve always felt part of a bigger family and I’ve been very lucky to have worked with some truly amazing people. I feel valued, supported and cared for within my team. I’m really good at listening to people and even better at talking which has always helped me in this work environment. Sounds a bit cheesy but I do hope to stay working and retire whilst being with Carpetright”.

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