Friends Life

We’re a company that truly believes in its people. To us, you’re an individual. We do our best to invest in your personal development, giving you the skills and opportunities to reach your own goals. And when a job’s well done, you’ll get the reward and recognition you deserve too.

Every day we ensure our customers are prepared for the years ahead, and when it comes to our people, we’re no different.

We’re a company that truly believes in its people. To us, you’re an individual. We do our best to invest in your personal development, giving you the skills and opportunities to reach your own goals. And when a job’s well done, you’ll get the reward and recognition you deserve too.

Above all, we strive to provide a working environment that allows you to be the best you can be – the freedom to express your personality, your enthusiasm and your skills. In fact, across the company we’re all on a drive to make Friends Life a great place to work.

So, if you can see your future in ours, we’d love to hear from you. You’ll be joining a company that wants to understand and appreciate you, develop and reward you. You’ll be joining Friends.

What matters to us

Each one of us works hard to maintain the highest standards in everything we do. Day-to-day we live our core values of customer understanding, accountability, respect and enterprise – something we like to call our CARE values. It’s a way of thinking which we believe helps us attract and retain the best people.

Our CARE values also symbolise the way we work with our customers. We believe their experience with us should be simple, straightforward and helpful, which is why we put so much effort into really trying to understand what’s important to them. That way, we can use our wealth of expertise to make sure we’re supporting them in a way that really matters.

Diversity and equal opportunities

We value people for who they are and aim to attract employees from every section of the community.

We’re proud to have achieved a ‘Positive About Disabled People’ Two tick status. This award recognises our efforts in supporting disabled applicants and employees alike. We interview all people with disabilities who apply for a role with us and meet the minimum criteria for that job. We also have mechanisms in place to develop the potential of employees with disabilities. And we make every effort to ensure that if an employee becomes disabled they stay in suitable employment with us, surrounded by supportive colleagues.

We’re also committed to paying our employees fairly and reasonably. In 2011 we signed up to become a Living Wage employer. This is a voluntary, independent standard that ensures employees earn a reasonable salary based on the current cost of living in the UK. You can find out more about the Living Wage at www.livingwage.org.uk.

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