Greater Anglia

About US

Greater Anglia (GA) is a train operating company that provides intercity, commuter and rural train services throughout the East of England, including the Stansted Express.

We form part of a wider transport group called Abellio Transport Holdings, which is owned by Nederlandse Spoorwegen (NS – in English: Dutch Railways) in the Netherlands, and also runs Merseyrail, West Midlands, East Midlands and Bus services in London and Surrey.

Our aim is to provide reliable, clean trains and stations with friendly and helpful colleagues. We are responsible for the provision, maintenance and upkeep of all trains travelling on our route and work closely with Network Rail, who own and maintain the infrastructure to provide the best possible journey experience for our customers. In 2018, Greater Anglia made a £1.4 billion investment in brand new trains, completing replacing our current fleet. The new trains have much more space, run faster and are much more environmentally friendly. Greater Anglia may appear to be only about trains but there are many varied roles in our business and back-office colleagues are just as important to running the railway as frontline.

lady in blue jumper smiling

Our Values

Our values define our culture and how we treat one another and our customers. By bringing these values to life we can attract and welcome the right people into our business and create a culture within which we all want to work.

  • Genuine – we’re honest, down to earth, and always friendly and helpful.
  • Professional – from safety to knowing our role inside out, we take real pride in our expertise.
  • Inclusive – We value everyone, irrespective of position, age, gender, sexuality, race, or religion.
  • Proactive – putting customers at the heart of our business means we are always actively looking for ways to improve.

lady in blazer smiling

Working for us

Each one of us has a role to play in delivering our objectives, driving performance, and adding to business value. We reflect our company values and service behaviours in the way we engage with our customers and each other through adopting a friendly, respectful, and responsible approach to everything we do. This ensures we deliver our mission statement to meet and exceed our customer expectations.

GA increases the value of its colleagues through investing time and money into training, coaching, and developing each of us. The training and development of our colleagues is critical to achieving our vision, our behaviours, and goals.

Flexible working statement

We recognise how important flexibility can be to a healthy work life balance, that’s why we have so many different types of roles available and we are always looking for the best applicants. Flexible working at Greater Anglia can include various styles of working including working from home, part-time, flexitime, job sharing or shift working. If you think you are a great fit for our business but you need to talk to us about flexible working please apply and subject to the nature of the role it can be discussed.

Diversity & Inclusion

Greater Anglia were one of the first train operators to create our very own Women in Rail Group – Up! Since the launch in June 2018, we have designed several events ranging from Female Driver Days (providing our internal female colleagues with everything they needed to know about being a train driver at Greater Anglia), to Inspirational Women in Leadership discussions, Imposter Syndrome events and much more.

What we can offer you

  • Final salary pension
  • 25 days holiday plus bank holidays
  • Free travel on GA and sister groups for you and eligible family members
  • 75% off travel on other train operating companies for you, and leisure for eligible family members
  • An international discount card for services like Eurostar after 12 months of service
  • GA offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave – all part of our commitment to family friendly policies
  • GA Hapi Benefits – our great benefits package which, for example, includes discounts with many retailers.

How do we support working mums?

We recognise the importance of family life and the need for our colleagues to have the ability to balance their work and family.  That’s why we offer maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave – all part of our commitment to family friendly policies.

lady in white top smiling

Learning and Development

Learning and development is key to our business. Our philosophy is there is always room to continue to learn and grow. Across the company there is an enormous range of learning opportunities on offer to help you be the best that you can be and support you in continuing to develop. We encourage regular career conversations through check ins with your line manager. We have a wide range of internal development programmes that have been designed to help build new and develop existing colleagues’ skillsets. We offer formal, online, and informal learning to cater to everyone’s needs.

Awards

We have been awarded with Train Operator of the Year 2021 at the Rail Business Awards for the second year in a row. We hold the accolade for the most reliable trains in Britain by winning a ‘golden spanner’ award at the rail industry’s “Oscars” which recognises the best rail services in the country.

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