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We make work better for people – including our own. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. At ServiceNow, we have made the following commitments to each other through our People Pact: live your best life, do your best work, and fulfil our purpose together.

We’re making it our business to create a better experience for everyone and to contribute to a world that is more caring, fair, and just. Our ambition in being the defining enterprise software company of the 21st century, means not only are we committed to making ServiceNow a great place to grow your career, we also pride ourselves on offering the best all-round, holistic employee experience we can. Whatever is important to you, whether you are looking for inclusive teams, family friendly benefits, flexible working conditions we believe in helping you be at your best.

Awards and Recognition 

We don’t want you to just take our word for it. We are really proud of the recognition we receive for our unique culture. Across our EMEA region we have been regularly recognised through Great Place to Work and Glassdoor awards schemes, just to name a few. This is all down to our fantastic people, without whom this wouldn’t be possible, that’s why we remain hungry and humble in everything we do. 

Globally, ServiceNow also currently ranks on four different “Best Companies for Women” lists and we received a score of 100 on Human Rights Campaign’s “Best Places to Work for LGBTQ Equality.”

2023 Awards:

  • Glassdoor’s ‘Best places to work UK’
  • ‘Best Workplaces for Women’ by Fortune
  • ‘World’s Best Workplace’ 2023 – Fortune
  • ‘Best Company for Women in Technology’ by FairyGodBoss
  • ‘Ireland’s Best Large Workplaces’ – great place to work
  • ‘Best Workplace in Tech’ 2023 


Our company values are our unique identity. As we continue to evolve, learn, grow, our values have evolved alongside us. Our origin story is unique and special – and the spirit of our values remains the same. 

Our People Pact 

Our People Pact is our commitment to you to help you live your best life, do your best work and fulfil our purpose together.   

Diversity Equity & Inclusion

Our Diversity, Equity & Inclusion focus:

  • Enable and empower our people: We’ll enhance equitable processes, policies, and practices across the employee lifecycle, from onboarding to development and advancement.            
  • Hire with intention: We’ll deliberately recruit top diverse talent across all levels and design an intentional and collaborative hiring process that raises the bar for all.
  • Amplify impact on DEI: We’ll extend the impact of our efforts beyond our organisation with human ingenuity and technology. We’ll partner with like-minded organisations to advance DEI with customers, partners, and communities.                             

‘Create Belonging’ is one of our core values, so showing up for Inclusion lies at the heart of everything we do. But it’s not just a strategic priority for our DEI and leadership teams. All of our employees are also heavily engaged and influential in shaping inclusion at ServiceNow. We have 9 Employee Belonging Groups (sometimes known as Resource Groups) that you are welcome to join, whether you identify as part of the community or are an ally. 

To find out more about our Diversity, Equity and Inclusion objectives, goals and progress please read our 2023 DEI Report .

How we support Women through development and progression at ServiceNow

At ServiceNow, the development, career progression and pay equity of all people is at the top of our agenda. We know our industry has a way to go until we reach parity, but we are committed and focused on pushing this forward as boldly as possible. 

We have a suite of initiatives and opportunities that female employees get involved with in order to support their career growth at ServiceNow, these include:

Our Global Women’s Leadership (DEI) Summit – an opportunity for both female and male senior leaders from around the world to come together to listen, learn and take ownership toward driving inclusion

The Signature Programme – a 3-day programme for female executives focused on enhancing leadership impact, accelerating careers and connecting through an ongoing network of accomplished women

Lead at Now – a 3-day innovation leadership focused programme, allowing leaders to learn how to work with agility and speed at scale

Power of 10 – an ongoing programme open to female managers with the aim of empowering them to achieve their ambitions by cultivating a culture of mutual support, development and advocacy through group style mentoring circles

Our global DEI development team are hard at work to create even more support across development, mentoring and sponsorship as we grow. In the UK, you can find out more about our progress on parity for women by reading our latest 2022 Gender Pay Gap Report. 

Here is a video of our employees showing our commitment to breaking the bias together 

 How we support Working Parents and Wellbeing at ServiceNow

At ServiceNow, we’ve adjusted to the changing times, encouraging our employees to work in the most efficient and safe ways available to them to embrace the new world of work. We’ve embraced the distributed work model. See how three ServiceNow employees are adapting—and thriving in the new world of work and how their jobs have impacted their personal decisions to work remotely full time, in the office full time, or a hybrid of both:

Our benefits and wellbeing offerings are here to help you, whatever your needs. Here are just some of the things we offer to support you be at your best:

  • Family friendly leave and support: Whatever your family plans look like, we are here to make sure you have the best options available to you. From maternity, paternity, shared parental leave and even adoption cost support, we’ve got something for everyone. 
  • Flexible work model: We lead with flexibility and trust in our distributed world of work. For some, home is the primary workplace. For those who come into a ServiceNow workplace more frequently, you are empowered to make team-guided and individual-led decisions on how and when you use the workplace to collaborate. 95% of our global workforce is either flexible (uses our workplaces as a point of regular collaboration) or fully remote.
  • Benefits that support you and your family’s wellbeing: We believe in supporting you in and outside of the workplace, that’s why our latest benefits offerings include 
    • Grayce – Holistic, real-life support when you’re caring for loved ones.  
    • Cleo – Support for working parents through life stages of raising children
    • Fertility IQ – Providing family building resources for those looking to start or continue building their family.
    • Virgin Pulse – An overall wellbeing platform focused on helping you be at your best through individual and team support.
    • Wellbeing Days – An additional 6 days company-wide leave per year to allow you to slow down, recharge and focus on what really matters to you. Our people have been making the most of their down time and are only too happy to share what they do with their time off. Check out the hashtag #lifeatnow on LinkedIn to find out more. Here are some of our favourites: Wellbeing Day 1, Wellbeing Day 2 and Wellbeing Day 3


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