Swan Housing

For over 25 years Swan Housing Association has provided high-quality affordable homes, creating thriving communities for those who need it most. Primarily operating across East London and Essex, Swan manages over 11,500 homes with a secure development pipeline of over 8,000 homes, many of which will be built by our in-house housing developer. Swan also provides a range of care and support services that make a difference to hundreds of customers every week.


Swan is a great place to work and our staff clearly agree: in 2020 we made the top ten of the UK’s top 25 Housing Associations to work for according to 24 Housing Magazine, and we have ranked in the top 40 of the Sunday Times best Not-for-Profit Organisations to Work For, for five consecutive years. Both of these gradings were awarded based on results from the annual Best Companies staff survey that measures engagement.

Our teams are passionate about our social purpose; delivering brilliant customer care and great places to call home. We are committed to supporting all our people to achieve a good work-life balance and have a host of benefits to help make juggling home and work life a little easier so that they can thrive.

Everyone is supported to thrive and the Inspirational You programme helps everyone to focus on their own goals and aspirations to become the best possible version of themselves.

Maternity Leave / Adoption Leave

Swan offers generous maternity leave and enhanced maternity pay for new parents in excess of statutory requirements.

Paternity Leave

Our people receive two weeks paternity leave at full pay so they can concentrate on supporting their partner and new family at such an important time.

Antenatal or adoption appointments

We understand that becoming a parent is a special time. We offer reasonable time off for both parents so that they can attend appointments.

Fertility Treatment Leave

If you or your partner is undergoing fertility treatment, we offer paid time off so that you can attend appointments and procedures.

Keeping in Touch Day

The transition back to work after time away can be challenging, so we offer fully paid Keeping In Touch (KIT) days. Everyone on maternity leave is able to work up to a maximum of 10 fully paid KIT days.

Dependants/Carer leave

All staff can claim up to three fully paid days of dependants leave in any 12-month period.

Flexible working

Whether it be reduced hours or remote working that you are after, we are committed to considering every flexible working request we receive on its own merit.

Shani Levy – Director of Care and Specialist Accommodation







Case Study:

Jo March – Communications Manager

I was a single mum when I started working at Swan and I really appreciated the ability to work flexibly as it meant I could take my son to school and start work that little bit later.

My second child was born in 2016 and, after my maternity leave, I reduced my hours and returned to work three days a week. He was eleven months old and I was still breast feeding – I was fully supported with the privacy and time I required to express breast milk as I transitioned back to work. I now work four days a week as I find this gives me a good work/life balance.

I am currently the Communications lead on two of Swan’s regeneration projects as well as working alongside one of my colleagues on customer facing communications for the housing association. The work is incredibly varied, and no two days are ever the same. My role is fully agile and I have long worked from various locations as well as from home. This meant that when the Covid-19 pandemic struck, I was able to continue working without any disruptions.

While I have been at Swan I’ve completed an Institute of Leadership Management Diploma and I am currently studying for a Chartered Institute of Public Relations Diploma, a Masters Level professional qualification that I have wanted to study since I left university.


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