Flexibility is the norm at Vodafone – whether you’re working in one of our retail stores, technology hubs or anywhere in between. If you’re based in one of our retail stores, for example, we’ll go out of our way to tailor your hours around your existing life commitments. And if your role doesn’t require you to be onsite, we’ll give you the equipment and opportunity to work flexibly and remotely where possible.
Vodafone didn’t become a telecommunications giant by luck. We did it by looking after our people. From flexible working and great training to rewards, you’ll find there’s plenty to smile about. And if that wasn’t enough, you’ll have the chance to shape the world for our 407 million customers.
For us, happy employees equal happy customers. Hardly rocket science, we know.
We’re at our best when you’re at yours.
Vodafone never stands still, so hold onto your hats. Work in one of our stores, and you’ll sell more than just phones and bundles. Our 4G network has opened up a whole world of new services, plus we’ve got even more cool stuff – like home broadband and streaming TV – just around the corner. And that’s only the retail side; the rest of Vodafone is every bit as exciting.
With us, you’ll know what you do makes a real difference. Every day our networks are counted on by 19 million people in the UK. By helping them live, work and play, you’ll make life better for them. We’ll also give you opportunities to give something back too. Our people can take up to three working days paid leave to support the charity or community that means most to them.
Flexibility’s is key here – whether you’re working in one of our retail stores, our state-of-the-art Newbury HQ or anywhere in between. If you’re based in a store, we’ll go out of our way to tailor your hours around your life commitments. If your role doesn’t require you to be on site, we’ll give you the opportunity to work flexibly and remotely where possible.
We believe in rewarding the best with the best. From competitive base salaries to generous bonuses and great benefits, our packages are hard to beat. You’re an asset we want to develop, so we’ll offer you a structured development plan that will empower you. The better you are, the better we are.
You could join us in a retail store, in a professional role at our Newbury HQ, at one of our contact centres in Stoke, Newark, Glasgow, Newbury and Manchester, or any of our other locations throughout the UK. We welcome applications from every background too. As a company that thrives on innovation, we believe diverse perspectives make us stronger.
Vodafone was winner of the ‘Innovation in Flexible Working’ Award at the 2016 Workingmums.co.uk Top Employer Awards, in recognition of its pioneering global maternity policy which allows women to return from maternity leave on four days a week but get full pay for the first six months, easing them back into the workplace.
Paula Joseph is a busy working mum who makes the most of Vodafone’s flexible working practices. Here, she talks about how having greater flexibility in the way she works means more quality time with her family.
Paula Joseph, like other working mums, is an amazing juggler. She balances a demanding job running a new IT Enterprise team with leading a fulfilling family life – supporting her two older sons and looking after her 11-year old daughter, Gabrielle.
That’s a lot of balls to keep in the air. So Paula is really grateful for the flexible working opportunities that Vodafone provides. Home-working, coupled with the right technical tools to do her job from any location, means less time on the motorway – and more quality time with her family. Paula’s had a busy 18 months after joining Vodafone to set up a new quality team in Enterprise IT. She’s built the new team from scratch, creating the scope of work they’ll do, designing job roles and profiles, and getting the right people in place to do a quality job.
The team is responsible for process standards and development (essentially how we do things and how we can improve IT efficiency), along with the testing and release of new software solutions.
“At first, I needed to have a real presence in the office in Bracknell,” said Paula. “I live two hours away in London, so going to Bracknell means getting up at 5am and leaving at 6. I wouldn’t see my daughter in the morning and then I’d be back late.”
As the team has taken shape, Paula’s been able to work more flexibly. She now works from home at least one day a week, which makes a big difference. “When I work from home, it’s much more leisurely,” she said. “I can get up, log on and respond to any urgent emails. Then, when my daughter gets up at seven, we can have breakfast together. I can also make sure I book school and hospital appointments for those days.”
Paula also feels having the option to work from home helps to get the best out of her.
“When it comes to home working, I find you actually do longer, more productive days,” she said. “Sometimes, in the office, you can get pulled into discussions and meetings, but you can really focus down on what you need to do at home. With the tools available to us, working away from the office doesn’t impact your ability to talk to colleagues or produce what you need to.
“I can access our systems, talk to colleagues and see emails. I use Lync a lot – our collaboration tool – for instant messaging or calls. My team uses the tools really well, too. Everything we do at Vodafone is collaborative – and these tools give us a really powerful way of doing that.”
Paula is impressed with the way Vodafone empowers its employees to work more flexibly. “While other companies allow you to work from home, I think it’s great that Vodafone has it as a specific programme,” she said. “They trust you to make use of the technology on offer and know that your productivity isn’t diminished by working from home. “The difference with Vodafone is that it gives you the tools to work from home. There’s an understanding that people have families, which makes Vodafone a good employer. “Because of the flexibility I’m given to juggle my work and life at home, I feel less pressured as a mum. And I can spend more quality time with my children.”