Everybody knows WHSmith. We’re one of the UK’s oldest retailers (established in 1792), and you very likely grew up with a High Street store nearby. Today, you’ll find us in many travel locations too, from rail and bus stations, to airports, hospitals, universities and workplaces.
We have over 14,000 people working for us across the globe and we serve hundreds of millions of customers every year. A huge 59% of the UK population visits a WHSmith store annually!
We’re constantly innovating and expanding on an incredible global scale by putting our customers at the heart of all that we do. We already operate from over 20 countries and over 60 airports worldwide, and we’re moving into new territories all the time. So, for someone forging a career in retail there couldn’t be a more exciting place to be!
There’s more to WHSmith than you may know. Within the WHSmith family we have a number of UK and international brands, including Funky Pigeon, Gadget Shop, Card Market and Zoodle. We also offer our operating expertise to partners such as the Post Office and Marks & Spencer. Supporting all of these and more are our Head Office teams – based in Swindon (High Street) and central London (Travel). Here, and in our Sydney Head Office, we are always on the lookout for top talent across a whole range of levels and departments, from Buying to IT, Digital to Supply Chain.
Wherever you join us, you’ll have the support of an amazing team behind you. In fact, in a survey of the UK’s ten friendliest companies, WHSmith came second. But we offer more than just the backing of a great team. We’ve also made a massive investment in learning and development. No matter which part of the business you join or at what level, we’ll support your progression through excellent training.
We have a culture of innovation, one where our employees are actively encouraged to bring new ideas to the table. We adapt our approach for different environments and if one of our entrepreneurial employees thinks they’ve got a great idea, that our customers will love and will be financially viable, we give it a go. This approach has led to our Group profits and share prices consistently increasing over the past ten years and has helped us to outperform most other major retailers.
In 2017 we are celebrating our 225th year and are excited to see where the future will take us! At WHSmith there are No Limits to where your career can go!
If you’d like to find out more about working for us, go to whsmithcareers.co.uk
Even in these tough economic conditions we are consistently delivering good results through building on the strength of our brand, improving on our customer experience, offering the products our customers want at the right price and expanding our business into new areas both in the UK and overseas.
In order to support the business with its expansion plans, we need to employ people with the right skills and determination to help us achieve our goals. In particular, we are keen to attract women to work in our organisation in order to attain a more diverse workforce which is reflective of our customer base.
We offer a fantastic holiday purchase scheme whereby employees can buy an additional 26 days holiday per year through a salary sacrifice scheme – this can be used in a variety of ways, either as a regular amount of time off, e.g. each Friday afternoon, or just to provide mums with extra holiday to cover teacher training days and sports days! In addition, at our Swindon Head Office, we have an on-site nursery and pre-school which is run by Bright Horizons.
We recognise the importance of flexibility in our workplace to support women in balancing their career and family life, so take a look at our vacancies to see what’s currently on offer.
I studied a Retail Management degree and did a Buying module, which was sponsored by WHSmith. This led to an Industrial Placement and a role as an Assistant Buyer within Books. I then moved through various roles to become Senior Buyer of Core Stationery. A year of maternity leave followed. I returned as a Project Manager within Books, leading the roll-out of a number of trials across High Street stores. After six months I was made Trading Controller for Kids’ Books, on a part-time job-share basis. Having so many business units within Trading, has allowed my career to move at pace; something other retailers can’t always offer. The breadth of experience has helped me progress. If you push yourself, you’ll never get bored!
Trading Controller, Kids Books – High Street (Job Share)