Lloyds sets minimum amount of office days for hybrid workers

Lloyds Banking Group has set a minimum of two days in the office for hybrid workers.

lloyds banking 2


Lloyds Banking Group has become the latest financial service institution to insist on a minimum number of days in the office for employees working a hybrid pattern.

It was reported on Friday that the company’s chief executive Charlie Nunn had written to employees saying office-based workers – as opposed to anyone based in a branch –  doing hybrid patterns will need to spend at least two days in the office a week or 40% of their working time, unless they have long-term sickness or disability issues. This will be monitored using Swipe data.

Lloyds, which has won multiple awards for its flexible working policies, is also reported to be implementing a pilot in the People & Places and Consumer Lending departments to move those on compressed hours to a five-day week of no more than seven hours a day.  It says those with compressed hours as a reasonable adjustment will keep them and that changes will only be made in consultation with staff.

The banking group, which has had a new CEO since September 2022, says that the message provides clarity on expectations for hybrid and flexible workers. A spokesperson said: “Our hybrid approach to working has been in place since 2021 and has worked well in supporting our customers, while many of our colleagues have also benefited from flexible working patterns. Today’s announcement brings clarity on our hybrid approach moving forward and will enable us to continue to best meet the evolving needs of our customers.”

The banking group says this position puts them in line with many other companies within the wider external market and that face to face working enables the organisation “to go further and faster and deliver on our ambitions”. It adds that it wants to “combine the best of remote-working with the value of in-person experiences from being in the office”.

However, the Unite union says the compressed hours pilot is an attack on parents, particularly mothers, will push up their childcare costs and has no business justification. And although it broadly supports the hybrid working changes, it has expressed concern about the impact on those with caring and health issues and advises employees of issues they may want to raise with their line managers, such as increased commuting costs during the cost of living crisis.


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