I started my apprenticeship two months ago; my manager is still not contacting the lady from college. I don’t know when I will start at the college. However, I don’t feel fulfilled here. I learnt only 3 things and my employer doesn’t give me any tasks to do. Very often I am at the office doing nothing, just browsing the net. I am very upset and feel like I am wasting my time here. To be honest I would like to cancel the programme and do a different apprenticeship where I will be busy and learn a lot. What can I do?
I’m sorry you’re having such an awful start to your apprenticeship. Your problem at the moment is how can you – a very new recruit – persuade your employer and line manager to live up to the promises they made about the apprenticeship you were offered. It may be that your employer (or the manager) are just very disorganised, but that’s no comfort to you.
Please contact the Apprenticeship Helpline (08000 150 600) for detailed advice on how to deal with this problem if you can’t sort it out informally with your boss.
The best way of resolving a work problem like this is usually to present the evidence that you’ve got a good case and the employer hasn’t treated you fairly. I’d suggest you dig out the paperwork you have about this apprenticeship – the original job advertisement, the letter offering you the apprenticeship, your Contract of Employment and anything else that might help. What specific promises has the employer broken about what you’d be doing and learning on the job and at college?
You email your manager because you need a written record of your attempts to solve this problem (please note you should print off a copy of this correspondence and also BCC it to your private email address for your own records). When you email your manager attach copies of your paperwork – the Contract of Employment, etc – and say you’d like to organise a meeting with him / her as soon as possible to get your apprenticeship back on track. Ask the manager to fix a date for your meeting with him / her.
In your email say the on the job learning component to the apprenticeship needs to be much more structured than it is, for your employer’s benefit as well as your own. You also need confirmation that your course (what is it?) has been booked at the college, its start date and the contact details of the course leader at the college so you can get in touch with him / her about doing any necessary preparation. Be polite, but show you’re determined to get answers to your questions and a resolution of the problems with the apprenticeship.