Office workers working harder in response to jobs pressure

Cutting visits to the gym, taking shorter lunch breaks and working harder to cover staff shortages are some of the ways that office workers are responding to pressures at work, according to a survey from serviced office provider Business Environment (BE).

women sleeping on laptop


The survey asked 3000 UK office workers about their working conditions and attitudes: it revealed that 31% had felt pressure to work harder and take shorter lunch breaks because of the current economic climate or due to staff
cuts: amongst graduate trainees, this figure rose to 43%. Over half of those surveyed (56%) said they took less than 30 minutes for lunch, and 18% said that they usually worked through their lunch break.

The survey highlighted differences across industry sectors: 38% of respondents in the banking and insurance sector enjoyed an hour’s break, whilst 35% of those in the catering industry said they never took a lunch hour.

It also showed that most UK workers fail to claim back the expenses that they incur in office time. 60% said they did not claim back money that they had spent on team drinks: 50% of employees in the promotions, charity and travel/leisure sectors didn’t claim back the cost of taxi fares that they had used for work.  Most workers (58%) said that they didn’t make an expenses claim because they had lost the receipts or didn’t make time to complete a claim form. Almost 42% of the respondents said they had not made a claim because they had no clear explanation of what was eligible and how to make a claim from their employers.

Whilst some employees may not claim the expenses owed to them, the survey also showed that many had no concerns about using office facilities for personal use: 71% thought it acceptable to use an office phone to make personal calls (rising to 84% among the legal sector and 90% for the PR, marketing and advertising industries). Using the Internet for personal use (particularly for online shopping) whilst at work was regarded as acceptable by 54% of the survey’s participants.

Over 60% said they would use the Internet to look for a new job at work, but only during lunchtime – or if their boss couldn’t see what they were doing. However, 38% thought that it was just too risky and wouldn’t consider it at all.

Business Environment’s marketing manager, Steve Moore who commissioned the survey commented: “The survey has produced some real insights into the challenges facing UK business today. It’s apparent that the current economic climate is already having an impact on some employees who are now working longer and harder as a result.”

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