Lloyds Banking Group

We’re creating an organisation that attracts, retains and develops the best talent in the industry, and one that openly embraces diversity too. But more than that – we want to be a great place to work. We invest in our people, offering the best training and coaching and encouraging them to contribute to our leading corporate and social responsibility practices.

To keep striving towards our purpose as the world rapidly evolves, we know we need to change. And we need people who want to be part of this change. People who are excited by pushing the boundaries of what’s possible whilst being aligned to the values at the core of everything we do, from the decisions we make to how we show up every day.

LBG colleagues laughing together

Learning, training and re-skilling is available for everyone here. The scale of our business – which includes iconic brands such as Lloyds Bank, Bank of Scotland, Halifax and Scottish Widows – means we can offer our colleagues an incredible range of opportunities to grow and learn, and to develop careers they never imagined possible.

LBG colleagues co-working

Our people also benefit from being part of a supportive environment, one which is inclusive and driven by our values. We pride ourselves on having an open culture where diversity is celebrated. We’ve still more to do to ensure our organisation reflects the people and communities we serve, but our commitment to diversity and inclusion has already been recognised in numerous ways:

  • Winner of the Overall Top Employer, Best for Flexible Working and Best for Older Workers awards at the WM People Top Employer Awards 2023.
  • UK Bank of the Year 2022 for the tenth time at the Banker awards.
  • We’re recognised as a fully Menopause Accredited Employer, meaning we are changing the way people think and talk about menopause as well as the way we support it.
  • We officially ranked 2nd on Linked In Top 200 UK companies and were recognised as one of the best places to grow your career.
  • We are a Disability Confident Leader and achieved the Business Disability Forum’s Gold Standard Benchmark as a leading employer of people with disabilities.
  • For the 3rd time we’ve been named an Outstanding Employer at the Ethnicity Awards for our commitment to building a fully inclusive environment.
  • And we’re proud to hold CMHA Workplace and Mental Health Accreditation, protecting, supporting and creating positive mental health for our people.

Female colleagues laughing as they share ideas

Flexible working ensures our colleagues can have a rewarding career coupled with a healthy work/life balance.

We take pride in being a leader in flexibility and offer a wide array of flexible working options for different circumstances. How you work and the options available will depend on the role you’re in, but we aim to offer the flexibility needed by everyone.

For many of our office-based roles, we work in hybrid ways, which involves spending at least two days per week or 40% of their time at one of our office sites. Dependent on your role, other flexible options may be available, such as part-time or compressed hours, complete home-working or job share.

Find out how flexible working can work for you.

Female colleague explaining something to her male colleague

Returner Opportunities

Returning to work after a long period of time away can be challenging. 

It might feel a bit overwhelming to return to work after maternity or parental leave, a sabbatical, for medical reasons or anything else. It can feel like a huge adjustment, especially after a long time.

We aim to help make things that little be easier. Our Returner opportunities are designed to assist people returning to work after a career break of 18 months or more and our roles are permanent from the day one. We’re focused on helping people settle back into employment, ensuring that they feel inspired and capable of delivering their best every day.

Colleagues embracing

Colleague Networks

Our five support networks are open to any colleague to join. Each network has a different focus and is run by volunteers who feel as passionately about inclusion as we do. Benefits of membership include career development, mentoring and accessing role models – enabling and inspiring everyone to unlock their full potential.

Breakthrough and Family Matters are 2 of our 5 networks and offer the following support:

Breakthrough

Breakthrough supports female talent at all levels of the Group. As the UK’s biggest women’s network, Breakthrough works to lead our industry by increasing gender diversity among senior management.

Family Matters

Family Matters supports colleagues at all stages of their family journey, whether it’s pre-pregnancy, pre-parenting, adoption and fostering, mothers and fathers, caring for a loved one or any other home life situation.

Together we make it possible.

Case Studies

Ally Rosam

Service Designer, London

Ally Rosam

Lloyds Banking Group looked past my lack of experience in the financial sector and seemed to really embrace the fact that I could bring something new and different to the team.

Ally Rosam, a former NHS physiotherapist launched a new career through one of our programmes which helps workforce returners develop skills and connections.

Hi, I’m Ally. I was a physiotherapist working in the NHS and the private sector. After doing some service improvement projects (which I now know are service design projects) I ended up pursuing a two-year Masters in Service Design at the Royal College of Art.

At my graduate show, I happened to meet one of the designers from Lloyds Banking Group. He introduced me to the Returners Programme, which offered a great opportunity to go back to work, short-term at the group, after a career break of at least two years.

I found out that the Service Design team at the bank were doing really interesting things. So I applied and was accepted.

Coming back to the world of work two years out is quite scary, particularly when you’ve moved sideways and almost changed careers. LBG looked past my lack of experience in the financial sector and seemed to really embrace the fact that I could bring something new and different to the team.

The programme gave me a ready-made network of people, across the bank. And in my case, I was fortunate enough to be offered a permanent role in one of the other design labs. So it just goes to show that if you put yourself out there and make yourself visible, the opportunities are there.

Charlotte and Amy - Job Share

“There’s always been a lot of support and flexibility here, but this was a really forward-thinking idea which showed just how much they cared and understood us.”

Charlotte and Amy both wanted to reduce their hours for a better work-life balance. Together with their managers, they put together a plan to make it work.

“We’ve been job-sharing for almost 5 years now. We’ve both had long, separate careers at Lloyds Banking Group, but we have very similar skills and situations at home. We both wanted to reduce our hours for a better work-life balance after having kids, but we didn’t want to give up our careers in tech either. Now, we share one role together in digital development and insight.

Neither of us had ever heard of job-sharing before. It was our managers who came up with the idea – they realised that the hours we each wanted to do made up a full-time role. We both already knew each other and we just thought, wow, that sounds perfect!

So far, it’s worked really well. We’re really similar in our working styles and we’ve worked the same kind of role before, so we can put our heads together on problems and share the load easily. It runs so smoothly. 

We’re lucky to have so much support and flexibility. There’s always been a lot of that here, but this was a really forward-thinking idea which showed just how much they cared and understood us. We haven’t had to sacrifice our career, and we can still be working mum role models for our kids.”

Cheryl

“When I became a mum for the first time, managing the transition back into work after maternity leave was just made so much easier by how understanding everyone was.”

Cheryl joined the Group straight after college, and enjoyed the work so much she deferred her university placement. She’s now been working for the bank for over twenty years.

“I actually came to LBG straight from college. I started on a short-term contract over the summer while I was waiting to go to university. I enjoyed the work so much, I deferred my placement for university and just never looked back. I’ve worked here for twenty years now, and honestly, it’s been the best decision I ever made.

I think the focus on flexible working here is incredible. When I became a mum for the first time, managing the transition back into work after maternity leave was just made so much easier by how understanding everyone was.I was able to find a good work-life balance, so that I could be there for school runs or the little moments with my baby. My manager is always checking in on me to make sure I’m happy with how things are going and my workload isn’t getting on top of me.

 My career has been so flexible, too. I’ve moved between divisions easily, thanks to my managers. I was attracted to the challenges of tech, and even though I’d never worked in that sector before, they helped me make the leap. Now I work in a transformation tech role, working behind the scenes to help large LBG projects run smoothly.”

Andrea Jerome - Requirements Manager

lady wearing mask near a sign

A number of Group offerings have really come together to make this possible – the flexible working, their approach to volunteering, and the openness of management to accommodate the flexibility.

Andrea was able to volunteer at her local hospital during the coronavirus pandemic, thanks to Lloyds Banking Group’s flexible working approach. 

Having always had a culture of volunteering within the team and having already helped out in many areas of her local community, colleague Andrea Jerome started the process to become an NHS volunteer last year. 

It couldn’t have been timelier as she is now, more than ever, able to generously donate her time to the A&E department at the Royal Sussex County Hospital.

Andrea has been accompanying patients to the X-ray department and guiding them along the new routes through the hospital.

She’s also been asking people to observe social distancing in the queue outside A&E, outlining the new queuing system and the policy regarding friends and relatives, as well as explaining what happens once they’ve been checked in.  

Her help frees up the medical staff to concentrate on patient checks and treatment. 

Supporting the NHS

Andrea said: It is great to feel useful, and, living alone there is the unexpected benefit of being legitimately out of the house and talking to people. Sobering too, as I’m mostly stationed near the ambulance bays.

A number of Group offerings have really come together to make this possible – the flexible working, their approach to volunteering, and the openness of management to accommodate the flexibility.

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