John Lewis Partnership

The John Lewis Partnership is a visionary and successful way of doing business, boldly putting the happiness of Partners at the centre of everything it does. It’s the embodiment of an ideal, the outcome of nearly a century of endeavour to create a different sort of company, owned by Partners dedicated to serving customers with flair and fairness.

John Lewis Partnership – Our Purpose

The Partnership is on a journey, an ongoing experiment to find happier, more trusted ways of doing business and all of our Partners have a part to play. The Partnership is owned entirely in trust by our Partners meaning we’re more than employees, we share knowledge, profit and power.

By joining the Partnership you’ll be joining a different kind of business. One that seeks to make a difference, not just to its Partners, but to the lives of everyone.

It’s this shared purpose that drives us and we believe that by working together, in Partnership, we can help create a place with happier people, for a happier business and a happier world.

Company Overview

We’re the UK’s largest employee-owned business and home to our two cherished retail brands – John Lewis & Partners and Waitrose & Partners. Everything we do is powered by our unique purpose, which puts the happiness of Partners at our core through worthwhile and satisfying employment. Every one of us is committed to inspiring and delighting our customers through quality products, great quality food and outstanding service because for us, it’s personal.

Find out more: About the John Lewis Partnership.

Waitrose employee smiling and carrying a box

Putting you first

Employing working mums who fully support our Partnership’s Values, we base our relationships on mutual respect and courtesy, and encourage equality across the business. We’ll recognise your contribution and reward it fairly, whatever your working hours, location or job level.

We understand that ambitions change, it’s why we let you drive your own career progress. The development tools and support are here when you need them.

Regarding flexibility, there are plenty of Partners who have joined us in one role, then used our development tools to change direction, ascend the career ladder, take a break and return to a more flexible role that lets them balance their lifestyle. Increasing your hours or switching career paths can then be done at a pace that feels right for you.


We believe in rewarding our Partners for their time and energy. After all, they’re the ones that make the John Lewis Partnership special.

When you join the Partnership, you’ll be given access to our very own internal benefits website, PartnerChoice. You’ll be entitled to benefits like; childcare vouchers, life assurance, paid holidays, pension and discounts on shopping at John Lewis & Partners and Waitrose & Partners. And, on top of this you’ll also be able to enjoy our unique benefits that make us really stand out from the crowd:

Partnership Hotels – We own exclusive hotels, lodges and caravans based right across the UK. All are set in the most beautiful places and all are subsidised. Making them amazing value. Gorge walking, archery, whitewater rafting, seaside fun in your own castle, relaxed country club breaks, self-catering, exploring national parks or just doing whatever takes your fancy, there’s something for you and for loved ones.

Equal Parenthood Leave – Our equal parenthood leave gives all new parents 26 weeks paid leave (14 weeks at full contractual pay and 12 weeks at 50% contractual pay). It’s available for all Partners who’ve worked for the Partnership for one year at the qualifying week or you’re notified of being matched with a child, regardless of how you become a parent. It tops up any statutory maternity leave and pay, statutory paternity pay and leave or statutory adoption leave and pay.

Leisure events – We subsidise special events that bring Partners together. These include:
● Family Fun Days
● Football Tournaments
● Theme Park Take-Over days
● Music Festivals and Gig tickets
● Major Sporting Events

So whether you want to thrill the family at Thorpe Park, enjoy a VIP weekend in a 4 star hotel or join in the fun at a country fair, there’s something for you.

Corporate Membership – We’re corporate members of organisations such as The National Trust for Scotland, English Heritage and the Historic Royal Palaces, so you and your family can enjoy discounted or even free entry.

Leisure learning – Thinking of signing up for some aerobics sessions, spending a term brushing up on your Spanish or taking windsurfing lessons in Greece? You can claim half the cost of your chosen leisure course, up to £250 a year.

Discover more of our benefits: Partner Benefits | John Lewis Partnership Careers.

A Castle & the sea

Partnership Networks:

We positively celebrate diversity & inclusion in the John Lewis Partnership. Truly embracing individuals contributions, regardless of their age, gender, ethnicity, disability, sexuality, social background, religion or belief. Having a diverse and inclusive business is vital for our future success and that’s why it is at the heart of our ultimate purpose; the happiness of all our Partners.

To ensure this all happens, we’ve set up eight networks to represent the diversity and inclusion of our Partners. Their aim is to provide support among their members and give everyone the opportunity to connect with people who are similar or different to them. Also – and just as importantly – the Partnership networks influence the business’ overall Diversity and Inclusion strategy.

Our 8 Networks are:

  • UNITY (The Black, Asian & Ethnic Minority Network for the Partnership)
  • PRIDE IN THE PARTNERSHIP (The LGBT + Network of the John Lewis Partnership)
  • ABILITY (A network for Partners with any mental, physical or learning disability)
  • LINKAGES (our intergenerational or age network)
  • Care Experience Network (supporting people from care)

Find out more about our Networks: Diversity and Inclusion.

Person sitting cross legged, reaching their arms up

Case Studies

Louisa Hazlehurst

Louisa Hazlehurst is a mother of three and a Recruitment Co-ordinator at John Lewis Sheffield, where she works part time on Mondays, Thursdays and Fridays.

I was lucky to become an ‘acquired’ Partner when Waitrose bought Safeway in 2004, and I stayed on as a part timer. In 2007, I went on maternity leave to have my third child and when I returned nine months later, I started a new role at John Lewis Sheffield. I worked weekends in Gift List and now I work three full days in Personnel. I know, from speaking to friends with young children, that finding a fulfilling part-time job – especially one that develops your career – is rare. I’m lucky to have been offered hours that give me a perfect work/life balance. Even if I’m asked to work late, I’ll be given plenty of notice. What has become apparent in my role as a Recruitment Co-ordinator is just how important part-time workers are to the business. When we recruited our Christmas temps we had a lot of part-time applicants who wanted to work weekends and late nights – which can be difficult to cover – so they’re very valuable.



Kay Lane

Kay Lane is an accountant when she’s not a Food Service Partner at Waitrose Witney. She works part time for the Partnership on alternate Saturdays and Sundays.

I originally started at Waitrose as a trainee straight from school and worked my way up the ladder. After having my two children I returned to Waitrose part time in the evening. When I decided to study for an Association of Accounting Technicians (AAT) qualification, Waitrose was very flexible, allowing me to change my hours to suit my course. I then got offered a full-time job in accountancy but told them I didn’t want to leave Waitrose! So the firm took me on four days a week, meaning I could work alternate weekends at Waitrose and still have a day off in the week. I really love the flexibility of my various roles: the accuracy of accountancy and my lovely customers at Waitrose who tell me I can’t possibly leave! The discount card and all the other benefits make it worthwhile and I pay all my Waitrose wages into my pension fund. It’s the perfect work/work balance and I’m doing all the things that make me happy.


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